From the outset, Joneen made us feel as if ours was the only house she was selling.  She was always very aware of the fact that selling this house was going to be a wrench and approached each meeting with empathy and a deep understanding of how we were feeling.
 
We were absolutely thrilled by the good advice we received from Joneen.  She was realistic in her appraisal of the house, along with its selling points and limitations.   In the end, the very price that she suggested was the one we got, well exceeding our expectations.
 
Joneen was a joy to work with.  She combined a high level of expertise with a good dose of fun and we found that the entire process was smooth and uncomplicated.   I highly recommend Joneen for her warmth, insight, honesty and integrity.  

Brenda Mauger

 
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We have lived in our family home for 28 years and were emotionally very attached to the property and neighbourhood. Joneen was sensitive to this and at all times was caring, professional and always communicated in an efficient and effective manner. We would not hesitate in recommending her to anyone looking to sell their property"

Vendors in Glendowie



 


I was fortunate enough to engage Joneen Smith to sell my house recently and I cannot speak highly enough of the professional and personal service I received throughout the process. Joneen knows the business inside out and provided excellent guidance on all aspects of the sale from presentation of my home through to settlement. At all stages I was kept informed of everything that was happening with incredibly comprehensive reporting after each open home. Joneen is practical, realistic and reliable not to mention a delight to deal with. I strongly recommend using Joneen to find or sell your house for you!

Kath Grieve

 

Joneen made the sale of our house very easy, and successful, through the caring and professional way she managed the process from start to finish.

85 Epsom Ave had been in our family for close to 100 years and Joneen was therefore sensitive to our situation and  from the outset discussed with us the possibilities we may encounter and the best way to market the property.  During the open home process Joneen provided us with in-depth market advice and kept us well informed.  After we had had over 100 groups through the property at open homes,, Joneen proposed that we bring the auction forward to maximise the amount of interest shown.  We followed her advice and were extremely happy with the outcome, especially when it sold above our expectations.

Joneen certainly treated this sale in a very friendly, caring and professional manner and we would not hesitate recommending Joneen to other vendors/purchasers who may be looking for an agent.  She has amazing interpersonal skills and her ability to ‘read’ the situation is invaluable.

Julia Lovell

 






 

I recently engaged Joneen to sell my townhouse in Parnell. She was highly professional at all times, provided excellent and timely feedback on her progress and achieved a great result. She was punctual for all appointments and honest with her assessments. She was a pleasure to work with and I would have no reservation in using her services again at a future date.

Paul Ockelford 




 

Every once in a while you meet someone with exceptional qualities and you feel obliged to acknowledge those qualities.  We first met Joneen Smith at an open home near where we lived, when we left I said to my wife if we ever sell our house we need to enlist the services of that lady, her manner was exceptionally professional.  As luck would have it 6 months later we decided to sell and contacted Joneen to see if she would be prepared to help us, how smart a move was that! Joneen took away all the pressure, everything went like clockwork right down to the last detail and no issues of security.

Then came the mission to find the new house, enter Joneen, we used her extensive knowledge of the Eastern Bays to not only find the house of our dreams but to conduct the negotiation process in the same professional manner. We are two very satisfied and happy individuals who can honestly say the buying and selling of our homes has been made a seamless and stress free experience.

Allin and Frances Russell                                                                                

 


Selling a home is always filled with emotion, high expectations and the anticipation of the next chapter of life, and the person right in the middle of all these hopes and dreams is the real estate agent, and thankfully the two of you were right there in the thick of things! Communication was of the highest order, never once did we have to wonder what was going on, your precise market and buyer feedback gave us confidence in making the decisions we needed to make, and took a considerable amount of stress and anxiety out of the process given we were in another country during the marketing of our home. The real estate profession has a very healthy future with people such as you leading the charge, and as my wife says, “it was like having a conversation with a friend who cared”.

Ross and Annette Hunter
 

Selling your home is so often a very emotional experience. We recently sold our home in Remuera and thanks to Joneen Smith’s professionalism, caring and patience it proved to be a very satisfying and agreeable experience. Joneen was very considerate of us and our plans and at all times very honest and thoughtful. At no times did we feel at all pressured to make a decision and the outcome for ourselves and the purchasers was very satisfactory. I recommend Joneen very highly as a trusted, honest and caring real estate salesperson and wish her every success in her chosen career.

Jan Cawte

 

 

It was a pleasure to work with such a professional team of people and thank you so much for helping with the fund raising event. I was very impressed to see how much work was involved behind the scenes on the auction day itself in getting the best price. Thanks again and best wishes.

Sarah Hilary



 
 

When our parents passed away within quick succession of each other, we chose Joneen Smith to sell their home.  It was the best decision we could have made.  Joneen was respectful of the fact that this was an emotional period for us.  She took all of the arrangements out of our hands thereby making the entire process easy.  She was professional, caring and always honest. We were kept fully informed on a regular basis, never needing to ask questions.  Her communication was first class. The auction was such a success because Joneen did a lot of hard work identifying, qualifying and enthusing prospective buyers to attend the auction.  Throughout this process she created an environment where human competitiveness drove the price beyond our expectations.  We believe Joneen’s real estate acumen was a huge contributor to our successful sale.

Diane & Michael Wood

 

Thank you so much for the prompt and ‘stress-free’ sale of our house. We have really appreciated your professionalism. It is so nice to work with a team who never fail to follow up on actions in an efficient and effective manner. David and I would not hesitate in recommending you to other people looking for an agent.

Adele and David Carran


 
 

Thank you so much. It’s the biggest purchase I have ever made and will ever do, but the Rainbow Team made it pleasant and easy.

Tom Dean

 




 

Joneen has recently assisted with the sale of our property and also secured us the purchase of a new property in Remuera. Joneen came highly recommended as an effective and total professional within her field and I am pleased to confirm that she lived up to all expectations. Throughout the sales process Joneen approached the project with enthusiasm, commitment and a total dedication to achieving a successful sales outcome. She provided in-depth market advice and information at the outset, then kept me regularly and comprehensively informed of all progress. She managed the negotiation process with total professionalism and integrity.  Joneen then set about exploring the market for a new property on our behalf and saved considerable time by reducing our options down to a highly qualified shortlist of properties. Thanks to Joneen for her hard work and uncompromising professionalism – and for being a delight to deal with!  I would highly recommend her services to any potential client.

Larry Small

 

We worked with Joneen over a period of four months and found her to be absolutely perfect in her consultation, feedback and advice. Her communication was splendid and we were never without understanding as to what status the various offers, interested parties and legal obligations were. She went over and above what we expected of her and gave honest and wise advice. She also maintained total composure and professionalism in the face of some unusually difficult potential buyers. We would definitely use her again for another central city property transaction.

Mark and Jasmine Johnson